These Terms and Conditions govern the use of IS Locksmiths’ website and services. By accessing our website or booking our services, you agree to be bound by these terms. If you do not accept these terms, you should not use our services.

Our Services

We provide professional locksmith services for residential and commercial properties. All services are subject to availability and may vary depending on the nature of the job. We reserve the right to refuse service where appropriate, particularly if sufficient proof of ownership or authorization is not provided, which is standard practice in the locksmith industry .

Quotations and Pricing

Any quote provided via phone, email, or website is an estimate based on the information given. Final pricing may change if additional labour, materials, or unforeseen issues arise during the job. A contract is formed once you accept the quote or allow work to begin .

Payments

Payment is due immediately upon completion of the work unless agreed otherwise in writing. We accept multiple payment methods, and failure to make payment may result in further action.

Cancellations

If you need to cancel or reschedule a booking, we request reasonable notice. Late cancellations may incur a charge, particularly for emergency call-outs or reserved time slots.

Liability

While we take all reasonable care in delivering our services, we are not liable for indirect or unforeseen damages resulting from the use of our services. Our liability is limited to the value of the service provided, as commonly outlined in service agreements.

Warranty and Repairs

We aim to provide high-quality workmanship. If any fault arises due to our work within a reasonable period, we will assess and, where appropriate, repair or replace the issue. This does not cover damage caused by misuse, external factors, or third parties.

Customer Responsibilities

Customers must provide accurate information and ensure they have the legal right to request locksmith services. Failure to do so may result in refusal of service or additional charges.

Website Use

All content on this website is owned by IS Locksmiths and must not be copied or reused without permission. Unauthorized use may result in legal action.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services indicates acceptance of any updates.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through our website.